{"id":140936,"date":"2021-03-11T14:56:50","date_gmt":"2021-03-11T07:56:50","guid":{"rendered":"https:\/\/dga.cat.softsq.com\/complaint\/"},"modified":"2026-11-12T16:21:58","modified_gmt":"2026-11-12T09:21:58","slug":"complaint","status":"publish","type":"page","link":"https:\/\/dga.cat.softsq.com\/en\/complaint\/","title":{"rendered":"Service Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"140936\" class=\"elementor elementor-140936 elementor-54227\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99792d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99792d3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4cac01\" data-id=\"f4cac01\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b0db02 elementor-widget elementor-widget-wp-widget-frm_show_form\" data-id=\"7b0db02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-frm_show_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"frm_form_widget\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_5_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_complaint-form\" >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">\u0e41\u0e08\u0e49\u0e07\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 (Complaint)<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"5\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_5\" id=\"frm_hide_fields_5\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"complaint-form\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_5\" name=\"frm_submit_entry_5\" value=\"b7bb104c4e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/140936\" \/><div id=\"frm_field_746_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12\">\r\n    <label for=\"field_s8qzz\" id=\"field_s8qzz_label\" class=\"frm_primary_label\">\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_s8qzz\" name=\"item_meta[746]\" value=\"\"  placeholder=\"\u0e01\u0e23\u0e38\u0e13\u0e32\u0e01\u0e23\u0e2d\u0e01\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\" data-reqmsg=\"\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_182_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_e6lis67a6cfda0ad\" id=\"field_e6lis67a6cfda0ad_label\" class=\"frm_primary_label\">\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_e6lis67a6cfda0ad\" name=\"item_meta[182]\" value=\"\"  placeholder=\"\u0e01\u0e23\u0e38\u0e13\u0e32\u0e01\u0e23\u0e2d\u0e01\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\" data-reqmsg=\"\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 cannot be blank.\" aria-required=\"true\" data-invmsg=\"Subject is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_747_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_zbgcm\" id=\"field_zbgcm_label\" class=\"frm_primary_label\">\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19\u0e01\u0e32\u0e23\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_zbgcm\" name=\"item_meta[747]\" value=\"\"  style=\"width:5px\" maxlength=\"5\" data-invmsg=\"File Upload is invalid\" class=\"auto_width\" aria-invalid=\"false\" aria-describedby=\"frm_desc_field_zbgcm\"  \/>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_zbgcm\">\u0e2d\u0e31\u0e1b\u0e42\u0e2b\u0e25\u0e14\u0e44\u0e1f\u0e25\u0e4c\u0e44\u0e14\u0e49\u0e44\u0e21\u0e48\u0e40\u0e01\u0e34\u0e19 5 \u0e44\u0e1f\u0e25\u0e4c\u0e41\u0e25\u0e30\u0e02\u0e19\u0e32\u0e14\u0e44\u0e21\u0e48\u0e40\u0e01\u0e34\u0e19\u0e44\u0e1f\u0e25\u0e4c\u0e25\u0e30 5 Mb<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_184_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12\">\r\n    <label for=\"field_9jv0r1f3bef5d82c\" id=\"field_9jv0r1f3bef5d82c_label\" class=\"frm_primary_label\">\u0e23\u0e32\u0e22\u0e25\u0e30\u0e40\u0e2d\u0e35\u0e22\u0e14\u0e01\u0e32\u0e23\u0e41\u0e08\u0e49\u0e07\u0e40\u0e1a\u0e32\u0e30\u0e41\u0e2a\/\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 \r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[184]\" id=\"field_9jv0r1f3bef5d82c\" rows=\"5\"  placeholder=\"\u0e01\u0e23\u0e38\u0e13\u0e01\u0e23\u0e2d\u0e01\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\" data-reqmsg=\"\u0e23\u0e32\u0e22\u0e25\u0e30\u0e40\u0e2d\u0e35\u0e22\u0e14\u0e01\u0e32\u0e23\u0e41\u0e08\u0e49\u0e07\u0e40\u0e1a\u0e32\u0e30\u0e41\u0e2a\/\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19  cannot be blank.\" aria-required=\"true\" data-invmsg=\"\u0e23\u0e32\u0e22\u0e25\u0e30\u0e40\u0e2d\u0e35\u0e22\u0e14\u0e01\u0e32\u0e23\u0e41\u0e08\u0e49\u0e07\u0e40\u0e1a\u0e32\u0e30\u0e41\u0e2a\/\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19  is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_180_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_qh4icy134c74a612\" id=\"field_qh4icy134c74a612_label\" class=\"frm_primary_label\">\u0e0a\u0e37\u0e48\u0e2d-\u0e19\u0e32\u0e21\u0e2a\u0e01\u0e38\u0e25\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_qh4icy134c74a612\" name=\"item_meta[180]\" value=\"\"  placeholder=\"\u0e01\u0e23\u0e38\u0e13\u0e32\u0e01\u0e23\u0e2d\u0e01\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\" data-reqmsg=\"\u0e0a\u0e37\u0e48\u0e2d-\u0e19\u0e32\u0e21\u0e2a\u0e01\u0e38\u0e25 cannot be blank.\" aria-required=\"true\" data-invmsg=\"Name is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_181_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_29yf4db33c0c1ec0\" id=\"field_29yf4db33c0c1ec0_label\" class=\"frm_primary_label\">\u0e2d\u0e35\u0e40\u0e21\u0e25\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_29yf4db33c0c1ec0\" name=\"item_meta[181]\" value=\"\"  placeholder=\"\u0e01\u0e23\u0e38\u0e13\u0e32\u0e01\u0e23\u0e2d\u0e01\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\" data-reqmsg=\"\u0e2d\u0e35\u0e40\u0e21\u0e25 cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_183_container\" class=\"frm_form_field form-field  frm_top_container frm6 frm_first\">\r\n    <label for=\"field_nntg553d0a2fedf\" id=\"field_nntg553d0a2fedf_label\" class=\"frm_primary_label\">\u0e40\u0e1a\u0e2d\u0e23\u0e4c\u0e42\u0e17\u0e23\u0e28\u0e31\u0e1e\u0e17\u0e4c\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_nntg553d0a2fedf\" name=\"item_meta[183]\" value=\"\"  placeholder=\"08-1234-5678\" data-invmsg=\"Phone is invalid\" aria-invalid=\"false\" pattern=\"\\d\\d-\\d\\d\\d\\d-\\d\\d\\d\\d$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_185_container\" class=\"frm_form_field form-field  frm_none_container frm6\">\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_791_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container vertical_radio\">\n\t<div  id=\"field_qbwzt_label\" class=\"frm_primary_label\">\u0e22\u0e2d\u0e21\u0e23\u0e31\u0e1a Privacy Notice\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/div>\n\t<div class=\"frm_opt_container\" aria-labelledby=\"field_qbwzt_label\" role=\"group\">\t\t<div class=\"frm_checkbox\" id=\"frm_checkbox_791-0\">\t\t\t<label  for=\"field_qbwzt-0\">\n\t\t\t<input type=\"checkbox\" name=\"item_meta[791][]\" id=\"field_qbwzt-0\" value=\"\u0e02\u0e49\u0e32\u0e1e\u0e40\u0e08\u0e49\u0e32\u0e44\u0e14\u0e49\u0e2d\u0e48\u0e32\u0e19\u0e41\u0e25\u0e30\u0e22\u0e2d\u0e21\u0e23\u0e31\u0e1a\u0e04\u0e33\u0e1b\u0e23\u0e30\u0e01\u0e32\u0e28\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e04\u0e27\u0e32\u0e21\u0e40\u0e1b\u0e47\u0e19\u0e2a\u0e48\u0e27\u0e19\u0e15\u0e31\u0e27 (Privacy Notice) \u0e01\u0e23\u0e13\u0e35\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d \u0e2a\u0e2d\u0e1a\u0e16\u0e32\u0e21 \u0e41\u0e25\u0e30\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e04\u0e33\u0e23\u0e49\u0e2d\u0e07\u0e02\u0e2d\"  data-reqmsg=\"\u0e22\u0e2d\u0e21\u0e23\u0e31\u0e1a Privacy Notice cannot be blank.\" data-invmsg=\"\u0e22\u0e2d\u0e21\u0e23\u0e31\u0e1a Privacy Notice is invalid\"   aria-required=\"true\" aria-describedby=\"frm_desc_field_qbwzt\"  \/> \u0e02\u0e49\u0e32\u0e1e\u0e40\u0e08\u0e49\u0e32\u0e44\u0e14\u0e49\u0e2d\u0e48\u0e32\u0e19\u0e41\u0e25\u0e30\u0e22\u0e2d\u0e21\u0e23\u0e31\u0e1a\u0e04\u0e33\u0e1b\u0e23\u0e30\u0e01\u0e32\u0e28\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e04\u0e27\u0e32\u0e21\u0e40\u0e1b\u0e47\u0e19\u0e2a\u0e48\u0e27\u0e19\u0e15\u0e31\u0e27 (Privacy Notice) \u0e01\u0e23\u0e13\u0e35\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d \u0e2a\u0e2d\u0e1a\u0e16\u0e32\u0e21 \u0e41\u0e25\u0e30\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e04\u0e33\u0e23\u0e49\u0e2d\u0e07\u0e02\u0e2d<\/label><\/div>\n<\/div>\n\t<div class=\"frm_description\" id=\"frm_desc_field_qbwzt\"><a href=\"http:\/\/dga.cat.softsq.com\/document-sharing\/pdpa\/124276\/\" target=\"_blank\">\u0e04\u0e25\u0e34\u0e01\u0e17\u0e35\u0e48\u0e19\u0e35\u0e48\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e2d\u0e48\u0e32\u0e19\u0e04\u0e33\u0e1b\u0e23\u0e30\u0e01\u0e32\u0e28\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e04\u0e27\u0e32\u0e21\u0e40\u0e1b\u0e47\u0e19\u0e2a\u0e48\u0e27\u0e19\u0e15\u0e31\u0e27 (Privacy Notice) \u0e01\u0e23\u0e13\u0e35\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d \u0e2a\u0e2d\u0e1a\u0e16\u0e32\u0e21 \u0e41\u0e25\u0e30\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e04\u0e33\u0e23\u0e49\u0e2d\u0e07\u0e02\u0e2d<\/a><\/div>\n\t\n<\/div>\n<div id=\"frm_field_788_container\" class=\"frm_form_field form-field \">\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit\" type=\"submit\"  >\u0e22\u0e37\u0e19\u0e22\u0e31\u0e19<\/button>\r\n\r\n<\/div>\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_961_container\">\n\t\t\t<label for=\"field_f81q8\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_f81q8\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[961]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":108,"featured_media":0,"parent":0,"menu_order":29,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-140936","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dga.cat.softsq.com\/en\/wp-json\/wp\/v2\/pages\/140936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dga.cat.softsq.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dga.cat.softsq.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dga.cat.softsq.com\/en\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/dga.cat.softsq.com\/en\/wp-json\/wp\/v2\/comments?post=140936"}],"version-history":[{"count":1,"href":"https:\/\/dga.cat.softsq.com\/en\/wp-json\/wp\/v2\/pages\/140936\/revisions"}],"predecessor-version":[{"id":140940,"href":"https:\/\/dga.cat.softsq.com\/en\/wp-json\/wp\/v2\/pages\/140936\/revisions\/140940"}],"wp:attachment":[{"href":"https:\/\/dga.cat.softsq.com\/en\/wp-json\/wp\/v2\/media?parent=140936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}