Website Policy

Definitions

“DGA” or “Service Provider” means the Digital Government Development Agency (Public Organization). “Service User” means a natural or juristic person who uses any DGA service. “Services” include the use of DGA products, software and websites.

DGA Terms of Service

1. Terms

1.1 DGA provides services subject to the terms and policies in this document (the “General Terms”) and any additional terms set for a particular service (the “Specific Terms”).

1.2 Users can access the General Terms and Specific Terms through DGA’s services.

1.3 The General Terms and Specific Terms, collectively the “Terms”, are an essential part of the services. Users must read and understand them in detail. The Terms are legally binding between the user and DGA.

1.4 If the General Terms conflict with the Specific Terms, the Specific Terms take precedence for that service.

1.5 DGA reserves the right to amend the Terms without giving users prior written notice.

2. Acceptance

2.1 Users must acknowledge and accept the Terms to use the services.

2.2 Users may acknowledge and accept the Terms by (1) signing the document DGA provides with the service request form, or (2) using a DGA service, in which case the Terms are deemed accepted from the moment use begins.

2.3 Users should save or copy the General Terms for their records.

3. Provision of Services by DGA

3.1 DGA may develop or improve the form and features of its services to provide the best possible user experience without prior notice.

3.2 DGA may temporarily or permanently suspend a service or terminate service to a particular user without prior notice if providing it affects other users or conflicts with the law. DGA will notify the user within seven days after taking action.

3.3 Following suspension or termination under clause 3.2, users lose access to the service, account details, files and other content in their account.

If DGA permanently discontinues a service or terminates service to a user, it may delete data in the user’s account without prior notice.

3.4 DGA may set limits at any time on the amount of data a user can send or receive through a service or on the storage available for a service, at its discretion, unless otherwise agreed with DGA in writing.

4. Use of the Services

4.1 Users must provide accurate, truthful and up-to-date information about themselves, such as identification or contact details, when registering and throughout continued use of the services.

4.2 Users may use the services only for purposes permitted under their agreement with DGA and in compliance with applicable laws, rules, regulations and generally accepted practices.

4.3 Users must access the services through the channels DGA provides. Other access methods, including automated means or scripts, require DGA’s express permission.

4.4 Users must refrain from disrupting or interfering with DGA services or with the servers and networks connected to them.

4.5 Users must not copy, reproduce, sell, exchange or resell the services for any purpose without DGA’s express permission.

4.6 Users are solely liable to any person for damage arising from a breach of the Terms.

5. Passwords and Account Security

5.1 Users are responsible for keeping confidential any password associated with an account used to access the services.

5.2 Users are solely responsible to DGA for all activity under their accounts.

6. Privacy and Personal Data

6.1 DGA handles personal data and protects users’ privacy under its privacy policy.

6.2 Users agree to comply with DGA’s privacy policy.

7. Content in the Services

7.1 As part of or through the services, users may receive, access, create, transmit or display data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images (the “Content”).

7.2 Content presented to users may be protected by the intellectual property rights of its owner. Users may not modify, distribute, transfer or create derivative works from it, in whole or in part, without the owner’s express permission.

7.3 Users may encounter inappropriate, offensive or vulgar Content at their own risk.

7.4 DGA reserves the right to screen, review, flag, modify, reject or remove inappropriate Content from the services. It may provide tools to screen Content, in accordance with applicable laws and government rules and regulations.

7.5 DGA is not liable to anyone for loss or damage arising from Content it did not create. The party responsible for that Content is solely liable.

Users who create, transmit or display Content through the services are solely liable to any person, including DGA, for any loss or damage arising from that Content.

8. Ownership and Intellectual Property Rights

8.1 DGA or its licensors exclusively hold all legal ownership rights, interests and intellectual property rights in services they have created, whether or not those rights are registered.

8.2 Users must obtain DGA’s prior written consent before disclosing information DGA has designated confidential.

8.3 Users must obtain DGA’s written consent before using its trade names, trademarks, service marks, logos or domain names.