Document Wallet
Background
Important government documents are stored across different agencies. Citizens often have to use several channels to obtain the records they need for transactions, which can cause inconvenience and delays. Document verification also lacks a common standard and poses data security risks.
The Digital Government Development Agency (Public Organization), or DGA, developed Document Wallet as a shared infrastructure for securely issuing, delivering and storing digital cards and electronic documents.
Objectives
- Bring electronic documents from multiple agencies together in one place, reducing paperwork and the need to contact several agencies.
- Verify documents using a common standard and data directly linked to issuing agencies, so users can check each document’s origin and authenticity.
Key features
Easy access. Access documents anytime through one platform. Users can avoid uploading or sending the same file again, and agencies can see consistent information immediately.
Security. The service follows electronic document standards and operates under the Electronic Transactions Act. Files are encrypted in line with ISO 27001.
Accuracy. Records are traceable to their source, such as electricity and water authorities, the Department of Land Transport and the Department of Lands.
How to use it. In the Thang Rath app, go to Services → My Information → Document Wallet. You can use the following records when applying for services:
1. My Card (digital cards). Use a digital card, such as a driving licence, to identify yourself or provide evidence when accessing public services. The card shows up-to-date information from the issuer.
2. My Document (electronic documents). Use legally recognised, traceable electronic documents in place of paper documents. You can download them as PDFs.
Uses for digital documents
- Loans: Provide supporting documents to financial institutions.
- Applications: Submit evidence for examinations and job applications.
- Public benefits: Apply for assistance or reimbursement of medical expenses.
- Certification: Present evidence to public or private organisations.
- Education: Apply for further study, education funds, loans or certificates.
- Licences: Show proof of identity or professional qualifications.
Relevant legislation
Electronic Performance of Administrative Functions Act, B.E. 2565 (2022)
Public agencies may use electronic methods for official correspondence, applications and document submission. The Act recognises these methods as lawful and supports faster, more transparent public administration with fewer steps and lower operating costs.
Electronic Transactions Act, B.E. 2544 (2001), as amended
Electronic records have the same legal effect as paper documents where they reliably identify the originator, indicate intent, and allow verification of integrity, accuracy and the time of transmission and receipt.
System security
DGA hosts and manages Document Wallet on a government cloud with a service availability commitment of at least 99.5%. The cloud has safeguards against data theft and is certified to ISO/IEC 27001:2013 for information security management.
- DGA develops applications, systems and platforms under ISO/IEC 9001.
- Before launch, DGA carries out functional and non-functional testing, including performance and security testing, to verify that the system operates as intended, is highly available and presents a low security risk.
DGA uses at least two security testing methods:
- Static application security testing (SAST): Reviews source code for security weaknesses.
- Vulnerability assessment (VA): Reviews the deployed application and platform for weaknesses in configuration or infrastructure.
Contact: DGA Contact Center, 02 612 6060, contact@dga.or.th.
Updated 4 February 2026.
