Whistleblowing and complaints
The Digital Government Development Agency (Public Organization) (“DGA”) operates under good governance. This policy receives reports of suspected corruption, legal or internal-rule breaches, and ethics violations through the channels below.
Reporting channels
- In person at Human Resource and Personnel Strategy, DGA, Building C, 8th–9th floor, 120 Chaeng Watthana Government Complex, Bangkok 10210
- By post, addressed to Human Resource and Personnel Strategy at the same address
- Email whistleblowing@dga.or.th
- This page on the DGA website
Acceptance criteria
- Provide the reporter’s name, phone, email, and organisation if any
- Provide the accused person’s name
- Give facts, dates, and evidence sufficient to show a credible case of corruption, conflict of interest, or a breach of law, DGA rules, or ethics
- Attach documents or other evidence clear enough to investigate
- DGA will not consider items 5.1–5.6
- 5.1 Unrelated to DGA, unfounded, or made to harm another person or body
- 5.2 Insufficient facts or evidence to investigate
- 5.3 Already in court or finally judged
- 5.4 Already concluded by another agency such as NACC, PACC, or AMLO
- 5.5 Already received or in progress at DGA
- 5.6 Already decided by DGA with no material new evidence
Beyond these rules, DGA may use its discretion to accept or decline a report.
Protection of reporters
DGA protects reporters and related persons. Identifying details stay confidential under the personal-data policy and are used only as needed for the investigation, with their safety as a priority.