Tuen D Notification Platform

11 February 2026
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Background

Government agencies communicate information, news and announcements through their own websites, apps and social media channels. This can lead to duplication and fragmented information, making it difficult for the public to receive complete and timely updates, particularly on disasters, security, public health, benefits and welfare entitlements.

DGA developed Tuen D as a central platform to send important government alerts through digital channels and the Thang Rath app. It brings together information from public agencies and services so people can receive trustworthy and secure notifications in one place.

Objectives

  • Improve public-sector management and support Thailand’s image by communicating government news and hazard alerts directly to the public.
  • Build confidence and improve public safety through a main channel that is easy to use, helps people respond quickly, and reduces losses and missed notifications.

Tuen D provides three types of notifications in the Thang Rath app.

  • For You
  • Emergency Alerts
  • Announcements
บริการ “เตือนดี” (Notification Platform)

1. For You (Personalised Service Alerts)

These inbox messages notify individual users about public services relevant to them, for example when a driving licence is about to expire.

2. Emergency Alerts (Emergency and Crisis Alerts)

These inbox messages alert all users or users in a specific area to emergencies, disasters and hazardous weather such as floods or storms.

Alert levels

Alerts are assigned according to the situation and risk level, with reference to Thailand’s National Disaster Prevention and Mitigation Plan.

  1. Green (Normal). General information or news about local events such as accidents.
  2. Blue (Watch). An event may develop into a hazard but has no direct impact yet. Follow developments closely and be prepared.
  3. Yellow (Hazard Risk). An event is affecting daily life and property in some areas. Monitor it closely and take precautions.
  4. Orange (High Hazard Risk). A serious event that is difficult to control and could cause widespread damage. Prepare to evacuate and follow official instructions.
  5. Red (Highest Danger). A national emergency or critical event with widespread effects on lives and property. Evacuate immediately. Urgent response is required.

Examples of the icons shown

บริการ “เตือนดี” (Notification Platform)

3. Announcements (Government News and Announcements)

These inbox messages deliver Thang Rath system announcements and general news from government agencies to all users. Examples are shown below.

บริการ “เตือนดี” (Notification Platform)

Relevant legislation

  • Official Information Act, B.E. 2540 (1997).
  • Royal Decree Establishing the Digital Government Development Agency (Public Organization), B.E. 2561 (2018). Section 8(1) assigns DGA responsibility for developing, managing and providing digital technology infrastructure and core service systems or applications for digital government.
  • Personal Data Protection Act.
  • Tuen D complies with the Computer Crime Act (No. 2), B.E. 2560 (2017), and the Cybersecurity Act, B.E. 2562 (2019).

System security

Tuen D runs on government cloud infrastructure operated and managed by DGA, with a service-level agreement (SLA) of at least 99.5%. The cloud uses strict measures to prevent data theft and is certified to ISO/IEC 27001:2013 for information security management systems (ISMS).

  • DGA develops its applications, systems and platforms under ISO/IEC 9001.
  • Before launch, they undergo functional and non-functional testing, including performance and security testing. Results must demonstrate complete operation, high availability and low security risk.

DGA uses at least two methods to test application and platform security.

  • Static Application Security Testing (SAST). Reviews source code for vulnerabilities that could be exploited by attackers.
  • Vulnerability Assessment (VA). Reviews deployed applications and platforms for exposure due to their settings or insufficiently secure infrastructure.

Connect a government agency’s notification service to Tuen D

Contact the DGA Contact Center on 02 612 6060 or at contact@dga.or.th to arrange integration.

Information updated on 29 January 2026.

บริการ “เตือนดี” (Notification Platform)